TCL is a popular brand recognized for providing affordable TV models that cater to a broad range of customers with diverse budgets. The company boasts an impressive lineup of products that feature cutting-edge technologies such as QLED and Mini LED displays, along with support for Dolby Vision HDR and Dolby Atmos. As a result, TCL offers a viable alternative for individuals seeking a premium home theatre experience at an affordable price point. Overall, TCL is a brand worth considering for budget-conscious customers looking to enjoy a high-quality viewing experience at home.
With over a decade of experience in designing, manufacturing, and marketing TV sets, TCL has become a trusted brand for smart TV buyers worldwide.
However, there are some TCl users who are experiencing their TV getting stuck on the loading or logo screen. To fix this issue, we have mentioned a complete guide that covers every aspect that how to fix the loading or logo screen issue. Kindly go through the article and see the solutions provided.
Table of Contents
Why Is My Tcl Roku TV Stuck on Logo Screen?
There are many reasons why you are facing issues with the TCL Roku TV stuck on the logo screen. Some of these issues are mentioned below.
- Outdated system firmware.
- Damaged Board.
- System glitches.
- Disruptive power connection.
- Overheating.
If you’re experiencing issues with your TCL Smart TV where the volume is stuck at a particular level, there may be a simple solution to fix the problem. In this case, you can troubleshoot the issue by reaching out to TCL support for assistance. They can provide guidance on identifying the root cause of the issue and offer solutions to resolve it.
Another option to address technical difficulties with your TCL Smart TV is to contact their customer service line.
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How to Fix the Tcl Roku Stuck on Logo Screen Issue
There are several ways in which you can try to fix your Roku tv screen stuck on the loading screen issue. Follow the guide to fix this issue.
1. Restart the TV
In the event that your TCL Smart TV is experiencing issues due to corrupted cache files, you may have inadvertently deleted these files. This could be the root cause of the problem you’re encountering. In order to address this issue, you will need to delete the cache files from your device. Simply restarting the TV will not resolve the problem. Instead, you will need to power off the TV and then turn it on again.
To do this, start by turning off your TCL Smart TV and unplugging all cables from the device. Leave the cables unplugged for about 30 seconds to ensure that all power is drained from the TV. Once this time has passed, reconnect all cables to the device and power it back on. After turning it back on you might have resolved the issue “ Roku Tv screen stuck on logo screen”
2. Clear TV’s Cache
Follow the below-mentioned steps to clear your TCL Roku tv’s cache.
- Press the Home button on your TV remote once to switch to the home screen (if the TV is not responding, skip to step 2).
- Press the Home button on your TV remote five times.
- Press the Up arrow button on your remote once.
- Press the Rewind button on your remote twice.
- Press the Fast forward button on your remote twice.
- Press each of these buttons in the exact sequence and as quickly as possible to execute the commands.
3. Power Recycle your Roku TV screen.
If your TCL Smart TV is experiencing the issue of being stuck on the logo screen, there is a solution that has worked for many TV owners: power cycling the device. Follow these simple steps to try and fix the problem:
- Locate the power cord on your TCL Smart TV and disconnect it from the power source.
- Wait for at least a minute before proceeding.
- While you’re waiting, press and hold the Power button on your TV for approximately 10-15 seconds.
- After holding the Power button for the required amount of time, reconnect the power cord to the TV.
- Wait for the TV to start up and check to see if the issue has been resolved.
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4. Check the Power Supply
If your TCL Smart TV is not turning on, it’s a good idea to start by checking the power supply. Verify that the power source is properly connected and that the voltage supply is correct. It’s possible that the power cable was accidentally unplugged, so make sure it’s securely plugged in. If your power supply has a standby output, ensure that it is providing at least 5 volts.
To determine whether your power plug and cable are functioning correctly, inspect them for any signs of damage or wear and tear. It’s essential to check both the cable and the plug as either one of them may be the root cause of the issue. If you notice any physical damage or frayed wires, it’s best to replace the cable with a new one.
Remember to be cautious and safe when checking the power supply. Ensure that the TV is unplugged before conducting any inspections, and if you’re unsure about the status of your power supply, it may be best to contact a professional technician for assistance.
5. Reset the Remote
If you’re experiencing the TCL Smart TV logo screen issue, it’s possible that you need to replace your remote. One of the possible causes is that your remote is not properly connected to your TV, making it difficult to control it. If your remote control requires resetting, you can resolve the problem by following these steps:
- Press and hold the Menu button on your remote for at least 10 seconds. Doing so will blank the screen.
- Release the button after holding it for the required duration. The device will automatically return to its factory settings.
- Use the remote to address the problem. If the error persists, you may need to repeat the steps above.
It’s important to note that resetting your remote control can help fix the issue with the TCL Smart TV, but if the problem persists, it may be necessary to replace the remote altogether. Be sure to check that the remote is properly connected to the TV before attempting any resets or replacements, and if you’re unsure of the process, you may want to seek the help of a professional technician.
6. Update the TV Software
If your TCL Roku TV is stuck on the red screen logo, it may be due to an outdated operating system. To resolve this issue, you should ensure that your TV has the latest firmware version installed. Firmware updates typically come with several improvements and bug fixes that can help to fix issues like the stuck logo screen problem.
To check if your TCL Roku TV has the latest firmware version installed, go to the TV’s settings and look for the System or About section. This will display the current software version installed on your TV, and if there is an update available, you can download and install it from this menu.
It’s important to note that updating the firmware may take some time, and you should ensure that your TV remains connected to the internet throughout the process. If you encounter any issues during the update, you may need to seek the assistance of a professional technician.
By updating the firmware on your TCL Roku TV, you can improve its performance and address any issues that may be causing the stuck logo screen problem.
7. Connect to the New power supply
If your TCL Smart TV is stuck on the logo screen, the issue may be caused by the power source. If the current power source is not working, you can try using another one. Additionally, the problem could be related to either the TV or the remote. To troubleshoot, you can check the connection between the remote and the TV, and also check the TV’s settings and firmware for any issues. Seeking professional assistance may be necessary if the problem persists.
8. Disconnect external devices from the TV
If your TCL Smart TV is stuck on the logo screen, the issue may be caused by the power source. If the current power source is not working, you can try using another one. Additionally, the problem could be related to either the TV or the remote. To troubleshoot, you can check the connection between the remote and the TV, and also check the TV’s settings and firmware for any issues. Seeking professional assistance may be necessary if the problem persists.
9. Contact TCl’s Customer support
If you have tried all the troubleshooting tips mentioned earlier and your TCL Smart TV is still stuck on the logo or loading screen, the best course of action is to seek assistance from TCL’s customer support team. They may be able to provide a solution to the issue.
Also Read: How To Fix TCL Roku TV Black Screen?
FAQs
Why is my TCL TV stuck on the logo screen?
Your TCL Roku TV screen may be stuck due to many reasons. There might be a problem with the board or a software glitch. You need to detect the issue and you can do the steps mention in the article to fix that issue.
How do you unfreeze a TCL TV?
If you’re experiencing a frozen TV screen, try resetting the power supply by unplugging the TV and holding the power button for a few seconds. Wait for 10 minutes, then replug and turn on the TV. Alternatively, perform a factory reset by pressing the reset button on your TV.
How do I force restart my TCL?
To force restart your TCL TV, disconnect the power cord for a minute. While waiting, press and hold the Power button for 10-15 seconds. Reconnect the power cord after releasing the Power button.
What causes lines on TCL TV screen?
Vertical lines on the screen can be caused by loose cable connections, Like video cable or HDMI. Examine the connections to ensure that they are properly attached. Overheating may cause vertical lines to appear on the screen.
How do I fix the picture on my TCL TV?
Restart the television and unplug it. Allow 10–15 minutes before turning it on. If this does not work, try doing a hard reset, upgrading the TCL software, or changing the HDMI cable. If none of the basic repairs work, you may need to purchase a new television.
Why is my Roku TV stuck on the Roku screen?
There are several possible reasons why your Roku TV may be stuck on the Roku screen, and troubleshooting steps may vary depending on the specific model and software version. Here are a few common reasons and possible solutions:
1. Software update
2. Remote control issue
3. HDMI connection issue
4. Hardware issue
Conclusion
Experiencing hardware issues with your devices can be a stressful and challenging experience. However, having a valid warranty can offer a sense of relief and assurance that you will be taken care of in case of any malfunction. When purchasing a TV, it’s essential to consider the warranty terms to ensure that you are adequately covered in the event of any technical problems.
In the event that your TCL Roku TV is stuck on the red logo during startup, there are various methods that you can try to resolve the issue. This article has provided some helpful tips that you can use to troubleshoot the problem and get your TV back to working correctly.
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