Artificial Intelligence is becoming more and more prominent in business. As technology improves, it becomes intertwined with business. Having a good AIOps system is essential if you want to continue to improve your business. But how do you implement it within your business? Every year executives bring in new solutions across products and processes. There are lots of options to consider when you are thinking about bringing AI into your business. If you don’t know where to start, then here is a little advice for you on how to do it and what it will bring to your business.
Table of Contents
AI vs ML
One of the first things you need to understand is the difference between Artificial Intelligence and Machine Learning. People tend to use the two terms relatively interchangeably, but this is very wrong. AI represents the ability of a programmed machine to ‘think’ and imitate human behavior. Systems that use AI can analyze, assimilate and use facts to gain even more information. This is particularly important when a machine is using speech, voice, and image recognition. Machine Learning on the other hand is something that was coined in the 1950s. Whilst it is very similar and is today a part of the field of AI. However, it relies on the ML machine working in absence of humans and it learns without being programmed.
What are your business needs?
This is really important before you integrate any AI into your business. You should ask yourself a few questions. What outcomes are you looking for? What is stopping you from doing this? Will AI help you make these steps? How can you measure its success? And what data do you have to help you? When you have the answers to all of these questions, you will be able to see how AI can help your business.
Prioritize your drivers
When you have identified what your business needs, you need to see what the potential business and profit benefits are for your projects. Focus on short-term goals and investigate whether integrating AI will help you achieve these. You should never lose sight of your value drivers. These are things like improving your customer’s experience or improving your employee productivity. This will help you gain better results in your business.
Internal capabilities
You will often find yourself at an impasse regarding what you want to develop and what you can achieve within a specific timeframe. Once you have prioritised your objectives, you can work out what approach works better. You may find that building a new solution works or you may want to buy a ready-made product. Sometimes you may find that working with somebody works for you. Or even outsourcing the entire thing. Be honest with yourself about where you are and what you can do.
Integrating AI
There are lots of reasons to integrate AI into your business. It can improve productivity; help you make more profit and aid your business to be more efficient. There are several approaches you may take. Just make sure you work out which will work for you and then implement it.
